Privacy Policy
Effective Date: January 1, 2026
Donna’s House Cleaning (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when using our website and services.
This Privacy Policy explains how we collect, use, and protect your information.
Information We Collect
We may collect personal information that you voluntarily provide, including:
- Name
- Email Address
- Phone Number
- Property Address
- Service Requests
- Any information submitted through contact forms, estimate requests, or communications with us
We may also collect certain non-personal information automatically, including:
- IP Address
- Browser Type
- Device Information
- Website Usage Data
- Cookies and Similar Technologies
How We Use Your Information
We may use your information to:
- Respond to inquiries and estimate requests
- Schedule and provide cleaning services
- Communicate regarding appointments and services
- Improve our website and customer experience
- Send important service-related updates
- Comply with legal obligations
We do not sell, rent, or trade your personal information to third parties.
Information Sharing
We may share information with trusted third-party service providers who assist us in operating our business, such as:
- Website hosting providers
- Email service providers
- Payment processing providers
- Customer management systems
These providers are only permitted to use information as necessary to perform services on our behalf.
We may also disclose information when required by law or to protect our rights, property, or safety.
Cookies
Our website may use cookies and similar technologies to improve user experience and analyze website traffic.
You can choose to disable cookies through your browser settings; however, some website features may not function properly.
Data Security
We take reasonable measures to protect the personal information you provide from unauthorized access, disclosure, alteration, or destruction.
While we strive to protect your information, no method of internet transmission or electronic storage is completely secure.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
We encourage users to review the privacy policies of any third-party sites they visit.
Children’s Privacy
Our services and website are not directed toward individuals under the age of 13. We do not knowingly collect personal information from children.
If we become aware that information has been collected from a child under 13, we will take appropriate steps to remove it.
Your Rights
Depending on your location and applicable laws, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of certain communications
To make a request, please contact us using the information below.
Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact:
Donna’s House Cleaning
Email: info@donnashousecleaning.com